WATERLOO, ONTARIO – June 22, 2020 – BlackBerry Limited
(NYSE: BB; TSX: BB) today introduced BlackBerry® AtHoc® Managed
Service. BlackBerry AtHoc Managed Service delivers the full featured
BlackBerry AtHoc system as a service managed and delivered by
BlackBerry. The service allows any organization, of any size, to quickly
establish and maintain a crisis communications capability used
traditionally by larger organizations.
Current global events have compelled organizations to reassess the
effectiveness of their crisis communication program to protect people
and business operations. With the need to manage business disruptions,
forced remote work and return to work, companies now have a continuous
requirement for ongoing critical communications.
BlackBerry AtHoc Managed Service can be up and running in 48 hours.
Maintaining an effective critical communications platform, however,
requires experienced dedicated teams and technical expertise that some
organizations do not have. BlackBerry AtHoc Managed Service solves that
problem by providing customers with 24x7 crisis management
communications, alerts, and support, including the option to send alerts
on the customer’s behalf, so that they can focus on their essential
day-to-day business. Customers may also exchange notifications with
other government agencies and commercial enterprises using the
BlackBerry AtHoc platform. This network effect increases the benefit of
the critical communications of all the participating organizations.
“Keeping employees safe and business operating, particularly during
this time, requires accurate and responsive critical communication,”
said Christoph Erdmann, Senior Vice President of Secure Communications
at BlackBerry. “We are incredibly pleased to offer the same services
proven by some of the most demanding environments including 12 FedRAMP
ATOs from United States Federal agencies including the Department of
Energy, Department of Homeland Security, Department of Health and Human
Services, Department of Justice, Federal Aviation Administration,
Department of Treasury, and Department of Veterans Affairs as well as
Parliament of Canada, Global Affairs Canada, Port of Houston and the
American Red Cross, to organizations of every size.”
“COVID-19 elevated the importance of communications to support
employees and business operations during a time of crisis. By making
BlackBerry AtHoc available as a managed service, BlackBerry has
dramatically expanded the number of organizations that can now use this
capability,” said Rob Enderle, principal analyst, Enderle Group. “The
introduction of BlackBerry AtHoc Managed Service is a welcome addition
to make it affordable and easy for any organization to keep their
employees safe.”
BlackBerry AtHoc software is used by organizations around the world
to communicate and collaborate in times of crisis.